On the order page in your admin, in the GMVify Upload block: each file with its size, crop and a download link. For a photo the customer cropped, Print file downloads the crop cut from the original at full resolution, ready to print.
The GMVify Upload home page also lists orders that are missing a required file.
Still stuck?
Open the app in your Shopify admin, go to Help and click Chat with us, or email [email protected] with your store’s myshopify.com address.